NEWS AND UPDATES
Keep up with all the latest news from PrimeFlight Aviation Services.
More News
- Passengers Thank PrimeFlight Employees for Fantastic Service
- PrimeFlight Continues Outstanding Safety Performance
- PrimeFlight Wheelchair Attendants Go the Extra Mile
- Passengers Praise PrimeFlight Wheelchair Services
- PrimeFlight Launches Exterior Aircraft Cleaning Division
- RON Crew Returns $1,740
- Steve Leonard Joins PrimeFlight as Sr. VP Business Development
- Southwest Acknowledged PrimeFlight as Ingredient to Cleanest Cabins Recognition
- PrimeFlight Trains Employees in Leadership and Management
Passengers Thank PrimeFlight Employees for Fantastic Service
Passengers sent letters to thank PrimeFlight employees who assisted them for their fantastic service:
"We are hoping to communicate our extreme pleasure for the service we received when we landed in Honolulu. My husband, Kevin is partially disabled and requires help. We had the pleasure of meeting an employee of PrimeFlight Aviation. He put Kevin in a wheelchair, pushed him to pick up our luggage and assisted myself and my daughters in lifting our heavy bags. He then took us to the arrivals area where we were to meet a flight coming from Denver. We thanked him for all his help.
After a few minutes, the PrimeFlight employee returned to tell us he had checked on the flight from Denver and we were not in the right place. He proceeded to help Kevin get into the wheelchair again and took us to the right baggage turnstile!
It is important to Kevin and myself that we write to compliment him on his fantastic service. He truly went out of his way to help us. Thank you very much! "
- Susan, Kevin, Kaitlyn and Haley G.
"We had a wonderful experience at the airport in Little Rock. A PrimeFlight employee came up behind us, grabbed a wheelchair, and from that point on she lead us through security and helped with bags. She made our check-in so comforting and soothing."
- Gary and Jane H.
PrimeFlight Continues Outstanding Safety Performance
PrimeFlight congratulates our employees for their outstanding safety performance, achieving a year over year improvement in workers' compensation claims and general liability for the 6th consecutive year.
PrimeFlight Wheelchair Attendants Go the Extra Mile
Airline passengers express their appreciation for PrimeFlight's wheelchair service attendants who go above and beyond.
"The purpose of this letter is to advise you of our complete satisfaction with the wheelchair service from Seattle through to Phoenix and to commend your attendant in Seattle...who was head and shoulders above the others. He was polite, attentive to my needs and of course he guided me through security without a hitch. He reminded me of my requirements to remove my neck chain and my belt. He personally handled my trays through x-ray and left them with my wife while he retrieved me. He waited patiently while I reassembled myself and delivered me to my gate. If he treats all of his passengers as he treated me you will have no complaints about him.
- Virgil and Lynee M.
"Imagine, if you can, two sisters traveling from Seattle to Pheonix with a wheelchaired sister and her huge Maine Coon cat. [PrimeFlight wheelchair attendants] wheeled and toted us to make sure we made our flights. Without their attention to our needs, we would not have made the flight. In Phoenix we received the same kind of treatment, managing to catch the flight to New Orleans only because of this same category of employee.
Again, at the baggage pick-up, my sister realized that she did not have her cell phone. By this time it is almost 10 p.m., but the attendant made a phone call and people returned to the plane, found the phone, and brought it to us.
You should be very proud of all your employees. I'm not sure they realize how much they contribute to our peace of mind as we travel."
- Lori G.
Passengers Praise PrimeFlight Wheelchair Services
Airline passengers share their appreciation for PrimeFlight's friendly wheelchair service.
"This evening, my husband and I arrived in Philadephia from Chicago. My husband needs a wheelchair and we were served by the nicest, friendliest and most helpful man. We really appreciated his concern. By the way, all of your employees have been very kind to us."
- Rita R.
"A PrimeFlight employee at LaGuardia Airport wheelchair assisted me to my departure gate. He was thoughtfully kind and eased my concerns about things — even brought me a cup of coffee. His demeanor was congenial, his conversation pleasant and positive. In my opinion, he is what you might hope for as a representative of your company."
- James R.
PrimeFlight Launches Exterior Aircraft Cleaning Division
PrimeFlight Aviation Services has established a new specialty service division, PrimeFlight X-Wash, to address the demand for exterior aircraft cleaning. The new division will fall under the direction of Mike Diaz, who has extensive experience in the exterior aircraft cleaning space. This specialized service will produce far more than a strikingly improved aircraft appearance, PrimeFlight X-Wash services also extend paint life by removing oxidants and potentially harmful chemicals. And since a clean aircraft surface produces less drag in operation, X-Wash customers can also expect greater fuel efficiency. In total, X-Wash extends PrimeFlight's capability to provide an exceptional breadth of services and value to our customers. Learn more about X-Wash.
