Archive for the ‘Aircraft Appearance’ Category

DEN PrimeFlight in the News

Thursday, August 31st, 2017

Have you ever wondered, “What happens at an airport overnight?” Harriet Baskas with USA Today got a unique peak at Denver International Airport. PrimeFlight’s Operations Director at DEN, Jia Spain, goes over a few of our best practices when it comes to aircraft cleaning. Click the link below to read the article and get a behind the scenes look.

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Behind the scenes: What happens at an airport overnight?

Cleaning vs. Disinfecting in Your Aircraft Appearance Routine

Friday, June 1st, 2012

aircraft appearanceIt is essential to provide a hygienic environment for air travelers on each and every flight. Prevention of disease transmission is the number one priority, and the first step in making airplanes safer is to know the difference between cleaning and disinfecting.

Cleaning refers to removal of visible dirt or particles, while disinfection refers to measures taken to control, deactivate or kill infectious agents such as viruses and bacteria.

The cleaning phase is the stage at which the greatest number of microorganisms can be removed. According to the World Health Organization, approximately 90% of pathogens may be eliminated if the aircraft cleaning process is performed thoroughly. The proper use of disinfectants to remove any remaining organisms constitutes effective environmental management of contaminated agents.

A proper spill clean-up kit can aid in the prevention of disease transmission by targeting the source of the contaminant. The following materials should be preassembled on each flight as a ready spill clean-up kit:

  • Biohazard bags & waste bags
  • Disposable gloves (non-latex materials to avoid risk of allergic reaction should be considered)
  • Eye protection
  • Paper towels
  • Cleaning solution
  • Water
  • Disinfectant
  • Signs to isolate contaminated area

The agents that cause concerning communicable diseases are susceptible to elimination by a number of airline-approved chemicals readily available from the aircraft or equipment manufacturers. A thorough cleaning is an important first step in reducing these infectious agents, minimizing the chances of transferring them via contaminated hands.

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Mitigating Illness Transfer through Routine Aircraft Disinfection

Tuesday, January 31st, 2012

Aircraft Disinfection

Travel can facilitate the rapid transfer of communicable ailments. This can be particularly true for air travel. With millions of people having access to air travel on a global scale, it’s not hard to imagine how aircraft can be collection points for airborne and surface pathogens. And since passengers  have little choice when it comes to rubbing elbows with their seatmates on increasingly full flights, it’s no surprise that illnesses passed in close quarters are on the rise.

To combat this, it’s essential for airlines to strive to keep planes as sterile as possible. While the air supply in passenger cabins is highly clarified with advanced HEPA filters before being circulated, surfaces in aircraft can only be assured of being clean through routine disinfection programs that  eliminate or significantly reduce the number of potential pathogens which can cause common ailments. Areas where food is prepared, stored, and served; any surfaces commonly touched by passengers; and washroom facilities should all be disinfected with the approved chemicals of each airline.

An approved Transparent Surface Cleaner should be used on all frequently-touched surfaces throughout the aircraft. This solvent-free, no-drip formula allows it to be sprayed onto any surface without dripping into crevices or carpeting, eliminating excess waste. To prevent foodborne illness from spreading, proper procedure for cleaning galley surfaces includes a no-spray process where equipment is soaked in a mixture of water and disinfectant then air dried, allowing for maximum effectiveness of the disinfectant chemical.

Routine Aircraft Disinfection Program Guidelines

The following factors should be considered when designing a program for routine aircraft disinfection:

  • Programs for routine disinfection should take into account the type, size and minimum ground time of aircraft.
  • Examples of a routine aircraft disinfection schedule and the physical areas in which disinfection is applied should be included in all aircraft appearance training manuals.
  • Aircraft appearance teams should be prepared to adjust their routine cleaning schedule if a health risk is identified.
  • Information concerning aircraft disinfection should be available to any passenger upon request.
  • Preventative disinfection of certain targeted areas of the aircraft may be advised by the public health authorities if diseases of concern are prevalent at departure points.

Developing a routine aircraft disinfection program mitigates illness transfer through a disinfected fleet, ensuring that passengers enjoy their destination in good health and return for future germ-free flights.

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Five Aircraft Appearance Services Your Airline Cannot Overlook

Wednesday, December 21st, 2011

aircraft appearanceKeeping an aircraft’s cabin spotless is just as important as maintaining a clean exterior surface. Corrosion can occur on the interior structure more easily due to difficulty in reaching some areas for cleaning. Ensuring that every touch point is thoroughly inspected, scrubbed and polished results in the highest quality standards in the industry.

Here are five aircraft appearance services your airline cannot overlook.

1. Disinfection

An aircraft’s environment at 30,000 feet enables easier spread of disease. Air in airplanes is extremely dry, and viruses tend to thrive in low-humidity conditions. Use of an efficient bactericide in the daily aircraft appearance routine and incorporation of disinfectant chemicals added to lavatories are necessary procedures.

Associated benefits – Research has shown that air travelers suffer higher rates of disease infection. As the holidays are a particularly infectious time of year, it is important for planes packed full of families and gifts – and all those germs – to be properly disinfected before the next flight departs.

2. Carpet Cleaning

Aircraft carpet cleaning is undertaken with modern equipment made specifically for airline and jetway functions. High-powered cleaning and suction remove gum spots and other ground-in waste.

Associated benefits – Frequent cleaning, beyond vacuuming and spot cleaning, is necessary to preserve the appearance of aircraft cabin carpet. Clipping any frayed or raveled carpet strings also ensures the continued value and life of the floor. These procedures are necessary to prevent shrinkage of – or damage to – the carpet material, as well as to preserve all federally mandated flammability requirements of the carpet material.

3. Upholstery Care

Maintaining the appearance of cloth seat covers allows passengers to enjoy a clean cabin on every flight. Scheduling regular cleaning, monitoring conditions of current upholstery, and replacing any damaged seat covers are necessary for a consistent, high-quality image.

Associated benefits – Recurring freshening of cloth seats maximizes the form and feel of an aircraft cabin for each and every passenger. Cost is also minimized as less covers need repaired or replaced when steady attention is focused on the preservation of current seats.

4. Leather Reconditioning

Leather seats are a large investment and require periodic reconditioning to keep them looking fresh. Typically, aircraft leather experiences a dried-out finish after thousands of passenger changes each day. Regular reconditioning prevents the need for heavy maintenance on aircraft seats.

Associated benefits – Worn-in soil, stains and scrapes are repaired, restoring the leather to its original finish with little down time. Tested and approved cleansers and conditioners ensure there are no adverse effects with required aircraft fire testing.

5. In-flight Passenger Amenities

Proper display and storage of in-flight passenger amenities is critical in providing an image of a clean, organized aircraft. Untidy overhead bins are just as visible as the safety information cards, magazines and air sick bags in a passenger’s seatback pocket.

Associated benefits – Unsoiled pillows atop folded blankets in each overhead bin shows an attention to detail between flights. Passengers can rest assured that if the time was taken to provide clean, orderly amenities, the rest of the aircraft will be just as fresh as it was on day one.

PrimeFlight Aviation Services cleans over 300 aircraft cabins daily. From turn cleans to RONs, a customized aircraft appearance program can be provided to meet your airline’s specific standards. Whether it be replacing flight attendant kits in the galley coat closet or refilling towels in the rear lavatory, PrimeFlight provides a cost-effective solution while supporting a high quality service. Ensure safer, more efficient operations in the air by improving your cabin appearance services on the ground.

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Cleaner Aircraft Cabins Ensure Passenger Retention

Friday, November 4th, 2011

Cabin Clean photo

As airfares and fees increase and direct flight options decrease, passengers will seek out the carrier that will provide the best travel experience for their money.  In a recent survey conducted by the Wharton School of the University of Pennsylvania, the majority of passengers book solely on price, making it more challenging in today’s economic environment to create demand for a brand experience over price loyalty.

But ‘more challenging’ doesn’t mean impossible. The 2010 J.D. Power and Associates’ annual North America Airline Satisfaction Study indicates that it’s more important than ever for carriers to remember that building a foundation of brand loyal passengers means creating a travel experience that supports an emotional attachment to their brand. If airlines are successful creating that attachment, customers can be more willing to pay a little more for their flights or become more flexible in their departure and arrival choices.

One of the largest brand representatives for any airline is the aircraft itself. Having a clean, tidy aircraft interior can increase customer recall and dramatically affect future passenger choice in air carrier. As a leading provider of cabin appearance services, PrimeFlight is keenly aware of how influential a clean cabin can be on a passengers perception of the airline’s brand. According to Mike Dillow, Aircraft and Facility Appearance Manager with PrimeFlight, “passengers are particularly sensitive to dirty lavatories, untidy seat pockets, and unclean windows and tray tables – the most critical areas passengers notice. If you don’t have those areas sparkling, you are starting at a deficit relative to brand perceptions.”

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Improved Brand Image through Effective External Aircraft Cleaning

Thursday, October 27th, 2011

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Forming an efficient external aircraft cleaning program has long been a crucial element in brand image for every airline. Nothing creates a better first impression for travelers and airport staff than seeing a pristine aircraft. Because of the care and dedication involved with cleaning an aircraft crown to tail and everywhere in between, the attention to detail does not go unnoticed.

Regular corrosion of aircraft is not only caused by acid rain and sleet, but also through the use of de-icing chemicals, runway salt, and improper cleaning methods. A successful aircraft cleaning program eliminates this harsh weathering and solves the growing challenges of complying with waste disposal constraints of the Resource Conservation Recovery Act (RCRA).

PrimeFlight Aviation Services established PrimeFlight X-Wash as a specialized division of the company, developed to address this highly specialized need in the aircraft cleaning industry.  Regular exterior aircraft cleaning extends paint life, enabling longer intervals between repainting. Exterior washing also maintains the integrity of the paint through processes that remove oxidants and potentially harmful chemicals. PrimeFlight’s application of a UV protective wax goes even further to protect the aircraft’s skin. As travelers heavily invest in their airline preference, a sparkling brand image shows your commitment to provide the highest quality passenger experience.

PrimeFlight’s external aircraft cleaning processes — combined with their specialty services like the cleaning and disinfecting of cargo bins, wheel well cleaning, flap track and leading edge cleaning — all contribute to a clean, smooth aircraft; meaning less drag, increased fuel optimization and minimized corrosion. With an experienced leadership team and proven track record, PrimeFlight’s X-Wash program provides additional cost savings for your airline while ensuring a safe and happy passenger experience.

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