Congratulations to Angel Rojas, Brian Cambre, Indhira Rios, Iris Marrero, Nancy ONeill and Nestor Ledoux, our latest PrimePlayer award recipients!
We recently received words of praise from one of our airline partners at Luis Muñoz Marín International Airport (SJU) in San Juan, detailing the response our team provided during a power outage at the airport.
Our partner shared, “I would like to thank you and your team for the excellent performance displayed during today’s system outage. Not only was there a quick response from your team, but your leaders were quick to assist and even [went] above and beyond to help us accommodate our queues. Due to this excellent service I must say that our customer demeanor remained neutral and no complaints were received.”
We proudly extend our sincerest thanks to each of these employees. Congratulations again, and thank you for being excellent ambassadors of our partners!