PrimeFlight Employee Saves Passenger with CPR

Michelle Isaacs, PrimeFlight employee at Hartsfield–Jackson Atlanta International Airport (ATL), provided CPR to a passenger who collapsed and stopped breathing.

According to one medical account, her quick response and proper technique likely saved the passenger’s life.

For her heroic act, she was surprised by the ATL airport authority with an award and mini-ceremony to honor her. The celebration began in front of the American Airlines Ticket Counter suddenly, when about 7 airport managers, carrying balloons, came around a corner clapping loudly and whistling to get everyone’s attention. The airport authority did an outstanding job recognizing Michelle for her service.

After reading a proclamation naming her the coveted ATL Employee of the Month, they presented her with three gift cards, a month of free parking right next to her terminal, and a permanent placement on the wall of fame at ATL.

She also received a PrimePlayer award for her hard work. We are proud of Michelle, and very thankful for her proper training and quick decision making in this scenario, so that a passenger experiencing an emergency could stay safe and healthy. Thank you, Michelle!

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