Our Terminal Service Offerings
Even the most finely tuned system needs a personal touch. Things like on-time departures and prompt baggage delivery are certainly vital to a successful business. But so are the people who interact with your passengers. Professional, friendly and always willing to help, our employees will make sure everything goes as smoothly out front as it does behind the scenes.
Airline Baggage Service
We can’t do away with all problems, but we can help solve them. Our friendly and professional staff can prove invaluable when it comes to serving you’re ticket counter agents, processing claims, tracing baggage and making sure complications end on a good note.
Queue Management
Prepared passengers mean more on-time departures. We’ll make sure security checkpoints and other lines keep moving along smoothly.
Automated Dispatch
If these services could be summed up in two words they would be “immediate response.” Using highly advanced technology, our proprietary dispatch system ensures fast communication with agents, ensures accuracy and reliability, and creates a new level of accountability through customized reporting.
Cargo Handling
We are a single-source provider for all your cargo needs, including management and support for facilities, transferring cargo to and from aircraft and processing shipments.
Cargo Security
Obviously, these days security can never be taken lightly. With PrimeFlight’s cargo security training program, rest assured that nothing slips past our cargo screening processes.
Total Handling
From the moment passengers arrive at the terminal to the time they leave the gate, we can be at every touch-point, making sure your airline is represented at its very best.
In-Line Baggage Management
No wasted time here. From monitoring movement and providing jam support, to avoiding problems in the first place, we know exactly how to use this system and how to keep it going.
Security
Vendor screening, security sweeps, overnight surveillance and so on — when it comes to protecting your aircraft and the people it carries, you can never be too safe.
Club Room Staffing
If you’re going to play favorites, you must do it right. Pristine surroundings, the perfect cocktail, and always a smiling face — we make sure even the most demanding VIP is impressed.
Electric Cart Services
There’s more to this than simply transferring people. Our friendly and efficient employees will make sure your passengers are transported safely while enjoying a pleasant ride through the terminal.
Wheelchair Services
Thanks to our proprietary E-push system, we’ll be there even before your passenger needs us. Better yet, we’ll know their name, needs, destination and anything else pertinent to ensure a safe and quality airport experience.
Baggage Assistance
Whether we’re assisting you or your passengers, we’ll make sure all bags get from point A to point B. (Not to mention anywhere else they need to go.)
Skycap Services
These key people are the face of your airline — a responsibility we never take lightly. With their friendly, thorough and efficient Check In procedures, our skycap employees strive to make good first impressions.