We utilize technology to drive automation wherever possible. Our automated controls ensure accountability, data accuracy, and driver safety.
We leverage a leading video telematics system to monitor and record risk behaviors, assisting our operations' management team in identifying needs for coaching, corrective action, and tracking. In addition, we utilize 180-degree panoramic backup cameras as well as anti-collision technology that locks the brakes of our equipment when in reverse and within a specified distance from an object.
We are constantly looking for and deploying technology solutions to make our operations more efficient and to keep our employees safe.
To ensure our equipment is well-maintained, minimizing safety risks to our team, we use a cloud-based computerized maintenance management system or CMMS software program to track and inventory internal assets for the purpose of preventative maintenance inspections, repairs, forecasting, and record retention. This paperless system operates in real-time, providing maintenance alerts and engineering changes, punched and tracked by equipment type. With the system's forecasting tool, PM inspections are visible 30 days and/or 50 hours prior to their actual due date. Our system can adapt to and track any type and style of asset.
Our Wheelchair Dispatch System optimizes personnel scheduling and staffing to support seasonality and passenger demand, while customer service and productivity reporting allow us to monitor service levels. The system also delivers quality and productivity trend analysis, giving us a solid baseline for determining dispatch and service effectiveness.
We leverage several fuel reporting systems to help automate our fueling operations. These integrated systems ensure accurate, on-time reporting through registers that transmit all data in real-time to our back office hub. Customized reporting can include customer name, aircraft number, flight number, fueler, time on and off, date, start and end totalizer, as well as total gallons.
We leverage a Learning Management System (LMS) to help us manage both airline and internal training requirements. With the help of an LMS, we can ensure all initial and recurrent training is completed on time, and reporting allows our teams oversight to monitor training compliance at a network, local, or customer level. Our robust system is adaptive, interactive, and mobile-friendly, ensuring we can reach and engage with our workforce on an ongoing basis.